Refund policy

  • All sales are final.
  • We are unable to offer satifaction guarantees.
  • Due to the intimate and personal nature of the items we sell, we do not accept returns.
  • Consult size charts and product descriptions/dimensions closely before purchase.
  • Please contact us prior to purchase if you have questions (contact info is below).

Due to the intimate nature of our products, we do not accept returns for customer satisfaction reasons. Customer satisfaction reasons may include personal dissatisfaction with the shape, size, or color of a product. Unless an item is defective upon its arrival to you, we cannot accept returns.

Please be as certain as possible about your choice before you purchase. We care about finding the best product for you! If you would like advice on which product may be right for you, one of our highly trained staff of Community Sexual Health Resources would be happy to help guide you. You can reach us by phone 7 days a week between 11 am and 6 pm Pacific Time by calling 541-606-0553. You may also reach us by email at staff@asyoulikeitshop.com. We will typically respond to email inquiries within one business day.

For all product questions or inquiries about returns, please call or text us at 541-606-0553 or email us at staff@asyoulikeitshop.com. Our staff will be happy to help answer any questions you have! If you would like to cancel your online order, please contact us as soon as possible. We will be able to cancel your order only if you contact us before your product has left the store. Once the item has shipped there is nothing we can do for you.

In-Person Purchases or Local Orders

Most of our products with a mechanical component have a manufacturer warranty. If you receive a defective product, or if it breaks within the warranty, you may exchange the defective item for the same product. You may contact the manufacturer directly to fulfill your exchange, or you may reach out to us for help! To process your defective exchange promptly, all returns must be pre-approved. Please call or email before attempting to exchange a defective product.

If you have been approved to exchange a defective product, please clean it thoroughly before returning it to us. For the safety of our staff, products that appear not to be cleaned properly will be refused and sent back to you. Please place the product in a clean plastic bag, and include the original packaging (if possible) and your original receipt, as well as the toy's charging cord. Once troubleshooting is completed and we confirm that the toy is defective, we will contact you with the next steps to get your replacement product.

Long-Distance Web Orders

Most of our products with a mechanical component have a manufacturer warranty. If you receive a defective product, or if it breaks within the warranty, please reach out to the manufacturer to fulfill your exchange. Each manufacturer has a different replacement process. If you are ever confused by any part of a manufacturer's warranty, you may always reach out to us for help!

Ticket Sales

All ticket sales are final, Much like when you get concert tickets. You may not sell them to someone else.

For all inquiries about returns, please call or text us at 541-606-0553, or email us at staff@asyoulikeitshop.com.